Patient Navigation Representative for Call Center Jobs in Fort Lauderdale, FL at Holy Cross Hospital

Title: Patient Navigation Representative for Call Center

Company: Holy Cross Hospital

Location: Fort Lauderdale, FL

Exhibits proficiency in all aspects of scheduling and pre-certification.

Pre-registers and pre-certifies outpatients by obtaining necessary, accurate financial and demographic information.

Consistently exhibits excellence in patient/customer service.

Demonstrates knowledge and ability to operate various types of office equipment.

Consistently completes all assigned tasks.

Works as a positive team member to support and increase overall efficiency of the department.

Minimum Qualifications:

Working knowledge of medical terminology is required.
High School diploma or equivalent is required.
Excellent communication skills required.
Ability to multi-task required.
Knowledge of Call Center phone systems and registration/insurance verification is preferred.
Proficiency in computer skills and experience with computerized scheduling system is required.

Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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About Holy Cross Hospital