Patient Navigation Representative for Call Center Jobs in Fort Lauderdale, FL at Holy Cross Hospital
Title: Patient Navigation Representative for Call Center
Company: Holy Cross Hospital
Location: Fort Lauderdale, FL
Exhibits proficiency in all aspects of scheduling and pre-certification.
Pre-registers and pre-certifies outpatients by obtaining necessary, accurate financial and demographic information.
Consistently exhibits excellence in patient/customer service.
Demonstrates knowledge and ability to operate various types of office equipment.
Consistently completes all assigned tasks.
Works as a positive team member to support and increase overall efficiency of the department.
Working knowledge of medical terminology is required.
High School diploma or equivalent is required.
Excellent communication skills required.
Ability to multi-task required.
Knowledge of Call Center phone systems and registration/insurance verification is preferred.
Proficiency in computer skills and experience with computerized scheduling system is required.
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