Access & Reimbursement Manager – New England Job at Jazz Pharmaceuticals – 3.6 Palo Alto, CA
Jazz Pharmaceuticals plc (NASDAQ: JAZZ) is a global biopharmaceutical company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases – often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines and novel product candidates, from early- to late-stage development, in neuroscience and oncology. We actively explore new options for patients including novel compounds, small molecules and biologics, and through cannabinoid science and innovative delivery technologies. Jazz is headquartered in Dublin, Ireland and has employees around the globe, serving patients in nearly 75 countries. For more information, please visit www.jazzpharmaceuticals.com and follow @JazzPharma on Twitter.
The Sleep Access and Reimbursement Manager (ARM) is responsible for executing the Sleep franchise market access business plan pertaining to the assigned geography, working with provider offices and outpatient care centers to ensure both providers and their staff are educated on payer and reimbursement policies and procedures, as well as providing expertise on the REMS program and patient support services. The ARM will work in collaboration with Field Sales, Sales Management, Patient Support Services, Managed Markets, Trade & Distribution, internal commercial teams, and other cross-functional partners to achieve the business unit objectives.
The ARM will also develop relationships with all key personnel, targeted physicians, office managers, and staff vital to making Jazz’s products accessible within key customer accounts. Provider and account interface, as well as billing and coding education within compliance, will be a key focus. This position will also play a critical role in ensuring REMS provider and patient enrollment, education on REMS process and requirements, and serve as an expert on patient support services.
The ARM will implement strategies that achieve Business Unit and Corporate goals and objectives.
Analyze Data and develop Action Steps
Establish and maintain strategic relationships with assigned providers and provider accounts.
Educate and enhance awareness and utilization of patient access services, ensure providers understand payer prior authorization requirements and information, and educate offices on coding and billing
Serve as a field-based expert on the REMS program processes and procedures, including enrollment requirements for providers and patients.
Educate and inform provider offices on available patient services, collaborating and communicating with the Patient Access group and the Specialty Pharmacy to ensure optimal customer experience.
Collaborate and coordinate with area and regional sales teams to develop payer and reimbursement action plans for key provider accounts.
Monitor, document, and communicate coverage policy and changes.
Collaborate with internal and external partners to maintain a payer coverage and reimbursement database, and communicate changes to field sales and sales management teams.
Collaborates with Managed Markets to educate customers surrounding Commercial Payers, state Medicaid Agencies, Managed Medicaid Organizations, Healthcare Maintenance Organizations, Pharmacy Benefit Organizations, Health Care Plans, GPOs, DOD and Veterans Integrated Service Networks and other strategic healthcare entities specific to assigned initiatives and product requirements.
Conducts annual business development reviews for Jazz corporate and division management, as well as required updates and reviews with assigned area and regional sales team(s).
Provide managed care and reimbursement training and educational activities for internal and external stakeholders.
Remain current on key managed care, reimbursement, and policy activities, as well as serve as an expert for Jazz on business trends within key provider accounts.
Ensure all pertinent information regarding current products, new products, competitive data and overall information important to Jazz is brought to the attention of proper company personnel.
Represent Jazz at various industry functions such as payer and reimbursement meetings, payer policy meetings, professional organization meetings, and other meetings as assigned.
Demonstrates territory planning, priorities, and time management specific to geographical area of responsibility
Maintains accurate expenses within budget, timely and accurate completion of all reports, correspondence, and records as required by Jazz.
Execution of all activities within the defined Jazz regulatory and compliance program.
Maintain company manuals, reports, computer systems, records, brochures, computers and other equipment assigned to the position.
Required Knowledge, Skills, and Abilities
BA/BS Degree (MBA preferred), and at least 5 years of pharma, biopharmaceutical, and/or medical device experience calling on field based customers with demonstrated successful track record.
Account Management and/or Reimbursement experience working in the provider office setting, building strong customer relationships.
Experience working with HUB, Patient Services, and/or REMS programs
Experience working with Integrated Health Systems-preferred
Managed Care and Reimbursement Knowledge-preferred
Experience in building a team atmosphere with sales representatives, either with direct or indirect leadership authority.
Ability to make sound decisions within time/resource constraints.
Proven skills in strategic decision-making and problem-solving.
Excellent analytical skills focusing on key accounts and uncovering business opportunities.
Experience working with billing and medical claims personnel in healthcare settings preferred.
Proficient with MS Office including Excel, Word, PowerPoint preferred
Candidates should live near a major airport and be willing and able to travel approximately 70-75% of the time (average 3-4 days per week).
Required/Preferred Education and Licenses
BA/BS Degree (MBA preferred)
CPC, or similar coding certification preferred, not required
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
About the Company
Company: Jazz Pharmaceuticals – 3.6
Company Location: Palo Alto, CA